Once you've selected a freelancer from the short-list, we may require an initial deposit of $500 from new clients that will be applied as a credit to your first invoice. If you decide not to move forward with the freelancer, your deposit will be refunded completely.

While we screen all applicants to ensure they possess the proper skills, capabilities and other characteristics, we understand that not every person will be a perfect fit for every company. If this should happen, we will work with you to promptly secure a satisfactory resolution.

We screen for communication skills, personality, domain-specific knowledge and professionalism. Our process also includes ways to determine skill and proficiency, including portfolio reviews, technical coding challenges, skills assessments and live problem-solving sessions as appropriate to the freelancer. We also review appropriate documentation to confirm that each freelancer does, in fact, physically live in an economically disadvantaged county in the U.S. that is a target area for us.

Our freelancers work remotely from their home office or a co-working space. Should your project require that the freelancer be physically on-site, we will work with you to find the right person who is open to this type of engagement.

Generally speaking, yes. If this is a consideration, then we will work with you to fully understand your company's specific requirements so that we can establish a mutually beneficial arrangement.