FAQs

Are there any upfront costs to hire your freelancers?

Once you've selected a freelancer from the short-list, we may require an initial deposit of $500 from new clients that will be applied as a credit to your first invoice. If you decide not to move forward with the freelancer, your deposit will be refunded completely.

What if I’m not satisfied with my freelancer?

While we screen all applicants to ensure they possess the proper skills, capabilities and other characteristics, we understand that not every person will be a perfect fit for every company. If this should happen, we will work with you to promptly secure a satisfactory resolution.

What is your screening process like?

We screen for communication skills, personality, domain-specific knowledge and professionalism. Our process also includes ways to determine skill and proficiency, including portfolio reviews, technical coding challenges, skills assessments and live problem-solving sessions as appropriate to the freelancer. We also review appropriate documentation to confirm that each freelancer does, in fact, physically live in an economically disadvantaged county in the U.S. that is a target area for us.

Where do freelancers work?

Our freelancers work remotely from their home office or a co-working space. Should your project require that the freelancer be physically on-site, we will work with you to find the right person who is open to this type of engagement.

Can I hire a freelancer as an employee of my company?

Generally speaking, yes. If this is a consideration, then we will work with you to fully understand your company's specific requirements so that we can establish a mutually beneficial arrangement.

What about my company’s intellectual property and confidential information?

Your company will always own all the legal rights to the work created by the freelancer. Our contracts provide that all work created by a freelancer is the property of the client, not us or the freelancer. Through agreements with our freelancers, we obtain exclusive ownership of the work created by the freelancer that works with you. We then provide you with the intellectual property for the work that the freelancer creates for you under our client agreement. We believe that this arrangement works well for clients. However, if you would like the freelancer to enter into a direct proprietary agreement with you to effect the direct transfer of intellectual property, we will work with you to ensure that your needs are met. All of our freelancers are bound to non-disclosure agreements protecting the information of our clients.

What are the freelancer rates?

Each freelancer sets his or her own rates and they vary across several factors. We will work with you to find the best freelancer at the right price point for your company's budget. Typically, rates for software developers in our freelancer network fall into the following general ranges:
    
Hourly: $20-$60+/hour    
Part-time: $400-$1,200+/week    
Full-time: $800-$2,400+/week

What are the payment terms?

We typically invoice our clients twice a month (on or around the 1st and 15th). Invoices are generated with Net 10 terms, so clients have an opportunity to review the charges prior to processing.

What payment methods do you accept?

We currently accept all major credit cards, ACH, bank wires, Stripe and PayPal.

What are the requirements to join the network?

If you're a talented software developer who lives in the specific counties in the U.S. where we are sourcing freelancers, then we invite you to apply to join our network. Whether you have a college degree or not, or whether you have a little experience or a lot, you should apply today to start the process.

What is your screening process like?

We screen for communication skills, personality, domain-specific knowledge and professionalism. Our process also includes ways to determine skill and proficiency, including portfolio reviews, technical coding challenges, skills assessments and live problem-solving sessions as appropriate to the freelancer. We also review appropriate documentation to confirm that each freelancer does, in fact, physically live in an economically disadvantaged county in the U.S.

Do I need a resume to apply to the network?

Yes, we need a resume or summary that lists your academic, employment and freelancer history to get a good sense of your experience and capabilities. Don't worry about not having the "right" resume or if your education and employment histories are a little "thin" - if you're a highly-qualified software developer, we're more interested in your skills and capabilities than where you went to school or worked.

What is the cost to join the network?

There are no fees or charges to join or be in our freelancer network.

Can I join the network if I live outside your target U.S. counties?

While our primary focus is on freelancers who live in the poorest counties in the U.S., we are always interested in diverse freelancers who possess talent and deserve a fair shot. If you live outside our target areas, we encourage you to apply, especially if you are a woman and/or a minority.

Can I join the network if I have a full-time job?

Yes. Some projects don't require a full-time commitment and can be done after hours and on weekends. Also, if you want to transition from your full-time job to a full-time freelancer, joining our network can allow you to find your first project, before leaving your current job.

How will I get paid?

Once you receive a project assignment, you will be onboarded onto our time-tracking and payments platforms. You will submit detailed time sheets for your hours worked every week. We typically bill our clients on or around the 1st and 15th of each month. Once we've collected payment from the client, we'll send payment to you for the appropriate pay period. It generally takes 15-30 days after a pay period ends for freelancers to receive payment for their work.

How many projects will I get?

While we will always endeavor to have enough projects available for every freelancer on our network, the amount of work available on our platform will fluctuate. Further, each client has the ultimate decision on which freelancer to select from the short-list that we present to them. If you are a good fit for a particular project, are available for it and your rate is in line with the client's budget, then your chances of being on a short-list and winning a project will be high.

Who sets the rate for my services?

You will always set the rate for your services for each project. You are free to adjust your desired rate for each project, based on its complexity, length and other factors, including the client's budget requirements. We do encourage freelancers in our network to be flexible on rates to help boost their chances of winning project assignments and renewals.

We have the talent you need.
Right here in the U.S.

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